Sound Familiar?
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You're the first one to see every guest message and the last one still awake handling it
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You know you need systems, but you're too busy running the business to build them
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You can't take a real vacation because nothing works without you
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You've "tried hiring help" but they needed more management than the work itself
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Your operations live in your head and you don't have time to get them out
What This Is Really Costing You
01
Hours lost: 80-100+ hours/month on tasks someone else could do
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Growth blocked: You can't add units when you're drowning in the ones you have
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Quality slips: Rushed responses, missed details, reviews start to suffer
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No exit value: A business that depends on you isn't a sellable asset
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Personal cost: Stress, burnout, no time for anything else
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The math is simple: If your time is worth $100/hour and you're doing 20 hours/week of $15/hour work, you're losing $7,000/month in opportunity cost alone.
Why Hiring a VA Didn't Work (And Won't Work Next Time Either)
You've probably tried:
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Hired a VA → They needed constant hand-holding, made mistakes, or just disappeared
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Tried to write SOPs → Started a Google Doc, never finished it
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Told yourself "I'll figure it out" → That was 6 months ago
The real problem is:
It's not the VA. It's this:
You can't delegate what's not documented. You can't train someone when the knowledge lives in your head.
The VA failed because there was nothing to hand off.
The 3-Lever System That Actually Works
Process
Documented ops that anyone can follow
People
A trained person who executes consistently
Management
Management systems to make sure they perform.
Most operators try to solve this with just ONE lever:
Hire a VA (people only) → fails without process
Write SOPs (process only) → never gets implemented
Build both together, in the right order. Process first, then management systems and finally people.
How It Works
Week 1: Extract
Week 2: Build
Week 3: Hire & Train
Week 4: Handoff
Three Ways to Get Your Time Back
The Playbook $499
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Complete hiring system (job post, interview guide, scoring rubric, offer template)
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Process documentation templates & best practice SOPs
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Training & onboarding kit templates
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4 weekly implementation calls (60 min each)
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Live feedback on your SOPs, job posts, and candidates
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Async support between calls
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We help you customize everything
The Accelerator $2,499
The Transformation $7,999
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We document your processes (we interview you, extract it all)
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We hire the Ops Assistant (source, screen, validate, you approve)
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We train them on your business
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We manage them through transition
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Full handoff, then you run it
Questions You Might Have
Q: "I've tried hiring a VA before and it didn't work."
A: That's exactly why we don't just hire. We build the system first, documented processes, clear role boundaries, escalation rules. The VA failed because there was nothing to hand off. We fix that.
Q: "I've tried hiring a VA before and it didn't work."
A: That's exactly why we don't just hire. We build the system first, documented processes, clear role boundaries, escalation rules. The VA failed because there was nothing to hand off. We fix that.
Q: "My business is too messy/unique for this."
A: We've worked with X property managers. Every one of them said that. Turns out, 80% of STR operations follow the same patterns. We customize the 20% that's actually unique.
Q: "What if the Ops Assistant doesn't work out?"
A: The Transformation includes a backup candidate. Plus, the system we build stays with you — so if someone leaves, you can plug in a replacement using the same SOPs and training.
Q: "Is this guaranteed?"
A: The Transformation comes with a guarantee: if we don't deliver a validated OA handling 80% of ops in 4 weeks, we keep working until we do.
